• Baggage cannot be checked prior to the day of departure
• Your baggage will only be checked to your final destination
• All baggage is subject to inspection
• Your name and address must be on the outside of your baggage. Name tags are available at all airport baggage check-in location

• Unlock your baggage
• Place your name and address on the inside as well as the outside of your baggage
• Carry valuable items such as electronic equipment, cameras, cash and jewelry with you on board the aircraft
• Carry necessary items such as medication, prescriptions and keys with you on board the aircraft. Claim your baggage immediately upon arrival

Tip: If you are changing your ticketed itinerary, please advise the airport agent before checking your luggage.

You will be given a numbered claim check for each bag that is checked. These serve as proof of checked baggage. It is important that you keep the claim check(s) until your trip is completed and you have received all of your checked baggage.

Tip: Please check to ensure that the number of claim checks you were given corresponds to the number of bags you checked.

From the ticket counter, your baggage is placed on a series of conveyor belts. The conveyor belts transport baggage to a location where bags are loaded into carts according to flight number and destination. In our large airports, automated scanners read the code on the bag tag and direct the bag to the correct loading area. Your bag will go through a series of conveyor belts, chutes, and other mechanisms before reaching the point where it is loaded into a cart and taken out to the aircraft.

Tip: Please remove any straps, hangers, and protruding objects from your bag before checking it. These may get caught in the baggage system and cause damage to your bag. Bags that are bulging or are not sufficiently constructed to support the weight inside may split during the trip through the bag belt system.

The baggage is loaded in the cargo compartment of the aircraft, usually using another conveyor belt. Due to the amount of space in the compartment, bags may have to be placed flat and stacked on top of each other. Although the baggage compartments are secured with nets or straps, bags can shift during flight due to the plane's angle during take-off.

Tip: As this is the standard or normal way all bags are transported, breakage or damage to fragile items may be unavoidable. Do not pack fragile items inside your checked luggage.

Please consider the trip your bag will take when you are choosing and packing your luggage. The Luggage & Leather Goods Manufacturers of America, American Luggage Dealers Association, and International Luggage Repair Association have provided some helpful suggestions.

In the unlikely event your baggage is damaged, it must be reported in person to the Airlines Baggage Service Representative within 24 hours after the arrival of the flight on which the bag was checked.

• Child safety seats for ticketed children
• Assistive devices (e.g. canes, crutches, etc.)
• Outer garments (e.g. coats, hats, etc.)
• Small purses (no larger than 25 linear inches)
• Briefcases
• Laptop computer

• Your largest checked bag must have linear dimensions that do not exceed 62 inches and must weigh no more than 70 pounds.
• Each checked bag must have the name of the person traveling on the outside of the bag.

If your ticketed itinerary includes any ground transportation, you must retrieve your luggage and transfer it between the airline and the ground transport.

If you are traveling outside of North America, the free baggage allowance may vary, depending on the airline carrier. Contact the airline carrier or our staff at Gateway Tourist prior to your trip for details.

• Bicycles
• Kennals (Currently embargoed)
• Surfboards
• Sailboards
• Scuba gear
• Music Instruments

Exceptionally bulky or fragile items will not be accepted as checked baggage, but may ride in a passenger seat in the cabin provided a ticket is purchased for the item and specific seating conditions have been met.

Contact the airline carrier or our staff at Gateway Tourist prior to your trip for details about any item that may be subject to a special handling charge. Acceptance, restrictions, and charges will vary depending upon destination.

• Economy Class: 2 pieces meeting the requirement described above and in addition the sum of total linear dimensions of 2 pieces must not exceed 273cm (106 in.), where the sum of each piece not exceed 158cm (62 in.). Each piece should not weigh more than 32kg (70lbs).

• Economy Class: Total weight should not exceed 20kg (44 lbs.).

In addition to a free checked baggage allowance, you may carry personal items as cabin baggage. These items (which include duty free purchases) must be securely stored on the aircraft in the overhead locker, or when required, under the seat in front of you. To ensure we can carry everyone's cabin baggage we have introduced a maximum allowance for adult and child passengers. This allowance will vary depending on the class of travel you are taking. The following table provides a breakdown of the weight allowance for each class. These allowances may not be available on services operated by or codeshare partners

World Traveller, Euro Traveller & UK Domestic and Infants in all classes, Medium Bag, maximum dimensions 55 x 40 x 20cms (22 x 16 x 8 ins), 6kgs (13lbs) total weight.

• Excess baggage (per additional kilo)
• Domestic flights: For every kilo (2.2 pounds) of additional baggage weight, a surcharge of 2% over the normal airfare (Y or Yankee) for a one-way trip will be charged.
• International flights: For every kilo (2.2 pounds) of additional baggage weight, a surcharge of 1% of an adult first-class one-way airfare will be charged.
• Excess baggage to or from the United States, Europe, and South America, will be charged on a per-piece basis, as follows: